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Worker Safety

Worker Safety is a complete solution which enables workers, generally working alone, to use a telephone interface in order to create safety sessions and interact with an alert monitoring system. Worker Safety is designed for employees to enter specific information when they are working at a location that could be dangerous to their personal well being. Information entered may include their location, such as a street address, where they are working, what they duties they are performing, instructions to follow should their session go into alert mode, a person to contact, and the start time and duration of the session. The information is entered from the keypad as well as with a recorded voice message.

This information is then stored in a central database that is used to monitor the sessions's status. A process constantly reviews the session information, and watches for sessions that have expired without being closed by the worker. Under normal circumstances a a worker would call in to either close or extend the session. However, if at the end of the session the worker has not called in, the session goes into alert mode. When in alert mode, the voice system repeatedly calls the worker, and updates the system indicating to safety personnel that a session has gone into alert. Should the worker respond to the call outs, the alert is then flagged as resolved.

Should the worker not respond, calls are then made repeatedly to one or more safety personal who can determine the best course of action to ensure the worker's safety. Using the information originally entered by the worker, Worker Safety will notify that person of the specified location and instructions that are to be followed.


Benefits

With the abundance of automated communication devices available today, a standard telephone call remains best general way to reach a person. For example, cell phones are used to communicate with workers in the field on demand and where cell phones do not work, radio phones can be considered.

Using a telephone ensures the best chance of resolving safety concerns and with StaffRelay you will also save time with this automated process. Although the Worker Safety voice interface can be customized to meet any requirement, we suggest it be kept very straightforward to ensure that the majority of the worker population can use and quickly adopt this convenient and effective way to communicate.

Data Updates

Providing data updates to existing HR databases with information about the absences will save time by reducing the number of manual entries required and ensures the data is always up to date and error free.



Immediate Benefits Realized With StaffRelay

  • Save time searching for replacement staff
  • Free staff time to work on other tasks
  • Full reporting for statistical purposes
  • Completely customizable for your business rules and regulations, including union rules
  • Improve the communication between employees and your Human Resource department
  • Provide detailed instructions for the replacement worker with recorded custom messages

  • StaffRelay Solutions

    Employee Absence Notification
    Replacement Worker
    Worker Safety

    Many of our systems can be customized to meet the demands of your HR deparment. Check back often as we are providing add on applications on a regular basis.


    Related Solutions

    Medical offices and departments may also be interested in the following applications.

    The following optional services are available for StaffRelay solutions

    • Consultation for creation of employee programs, literature and marketing materials
    • Customization of voice and web applications for conformation to business rules
    • Integration to data environments (for both hosted and on-premise solutions)
    • Logo, name and branding (white labeling) for complete integration
    • General development services for voice and web (AJAX) application development


    StaffRelay, MedicalRelay & TeleFlow are trademarks of
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    604.639.6391